Contact information

At  JAK THREADS, we value transparency and open communication. This Contact Information Policy outlines how customers can reach us, what to expect in terms of response time, and how we handle your inquiries.

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📬 How to Contact Us

For any questions, concerns, or assistance, you can reach us via:

Email:
📩 support@jakthreads.in
Our support team is available Monday to Saturday, 10:00 AM – 7:00 PM IST.

Social Media:
📸 Instagram: @jakthreads.in

We typically respond within 24–48 business hours.

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🛍 Order Support

For help regarding orders, tracking, cancellations, returns, or product inquiries, please email us with your order number and registered contact details for faster assistance.

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🔐 Privacy of Your Contact Information

We respect your privacy. Any information you provide via email or contact forms is used strictly for communication and support purposes. We never share your contact details with third parties without your consent. For more details, refer to our Privacy Policy.

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📢 Important Notes

• Please avoid sending multiple emails for the same query — this may delay response time.

• For returns or replacements, make sure to read our Return & Refund Policy before contacting us.

Trade name: JAK THREADS

Email: support@jakthreads.in